Single Tickets

Ticket FAQ

• How much do tickets cost?

  Ticket prices vary on seat location, availability and show time. Prices start as low as $44 (main floor orchestra level seating) and go up to $79. For Opening Night Performances, tickets are priced from $54 - $89.
  

  All tickets are subject to a $5 per ticket processing fee when purchasing.

• I noticed a processing fee on my single ticket order. What is it for?

  Our nominal processing fee helps to cover incidental costs of business such as credit card fees and building fees as well as printing and postage for those who choose to have their tickets printed and posted. 

  As a benefit, subscribers never have to pay for our processing fees for their subscription(s) or any additional tickets they may purchase.  

• Are there discounts for children, students or seniors?

  School groups can get discounted tickets to attend weekday student matinee performances. Please call our Box Office team  at 403.294.7447, Monday through Friday, 9 a.m. to 5 p.m. MT, for more details or by email.

  Patrons aged 65 and older can buy discounted tickets for Senior Saturday matinees. Seniors Saturdays are held on the third Saturday of each show’s production run. Please call our Box Office team  at 403.294.7447 to ask about availability.

  We strive to make prices accessible for everyone – children and students included – starting from just $44 (plus processing fee).

  NOTE: As of August 1, our box office hours have changed to:
  Tuesday to Saturday 10:00 am to 8:00 pm MT
  (closed Sundays and Mondays)

• Can I bring my baby to a performance?

  Theatre Calgary’s recommended age is 6 years and up. Babies and toddlers can be disruptive to fellow patrons, so we’re unable to admit babes-in-arms. Children need their own tickets, and we ask that they’re able to sit comfortably in their own seat for the show’s duration while being respectful to their neighbours.

• Do you have special rates for groups?

  Our Theatre for All initiative continues in our 2024-25 season. This is a $44 ticket initiative that will make the high-quality theatre we produce more accessible for you and your team and more affordable than ever.
    
  Group bookings at Theatre Calgary offer a unique and memorable experience that is perfect for team building, client appreciation, or simply having a good time. Our theatre can accommodate groups of all sizes, and we offer flexible booking options, discounted rates for premium seats, and a range of additional services, including pre-show receptions, backstage tours, and post-show discussions with panelists.
   
  Learn more

• Are there Rush Ticket performances?

  Theatre Calgary offers a limited number of $25 Rush Tickets for our performances*, based on availability. Seats are randomly selected, and go on sale at 12:00pm MT the day of performance. To purchase click here (note: you can only purchase on the day of the performance).

  *Rush tickets may not be available to all performances or productions, and are subject to change.

   

• How will I receive my tickets?

  There are several easy ways to get your tickets:

  Mobile Tickets

  Theatre Calgary recommends taking advantage of our new Mobile Ticket option. Your Mobile Tickets will be available through the Upcoming Performance page in your Theatre Calgary account.  Please request for this option at the time of purchase.  Please check out our Mobile Ticketing FAQ for more information.

  PLEASE NOTE: All online orders default to our Mobile Friendly Ticket delivery method. If you wish to have physical tickets mailed out to you or you wish to pick up your tickets at our Box Office on the evening of your performance, on the Payment screen, please update your Delivery Method by clicking Update Delivery Information under Shipping Information.

  By Mail

  Tickets purchased through Box Office can be mailed to you for free. Please note that if your performance is within ten (10) days of purchase, ticket mail-out may not be available. If that is the case, you may select the mobile ticket option or hold your tickets at the Box Office at the time of purchase. 

  Hold At Box Office

  On the day of your performance, you can pick up your tickets at the Max Bell Theatre Box Office. The Max Bell Theatre Box Office opens one (1) hour before the performance starts.

• I haven't received my Mobile Tickets. What should I do?

  After purchase, your Mobile Tickets will be available through the Upcoming Performance page in your Theatre Calgary account.  You will also receive an email reminder at the same time.   If your tickets are not appearing on your account, please call our Box Office team 403.294.7447, Monday through Friday, 9 am to 5 pm MT.

  NOTE: As of August 1, our box office hours will be changing to:
  Tuesday to Saturday 10:00 am to 8:00 pm MT
  (closed Sundays and Mondays)

• What if I've lost my tickets?

  No problem. To arrange a reprint of your tickets, please call our Box Office team 403.294.7447, Monday through Friday, 9 a.m. to 5 p.m. MST. 

  If the Box Office is already closed for the day or weekend, please bring ID with you when you come to the theatre and speak to our Box Office staff, who will be available starting one (1) hour before show time.

  NOTE: As of August 1, our box office hours will be changing to:
  Tuesday to Saturday 10:00 am to 8:00 pm MT
  (closed Sundays and Mondays)

• Can I exchange my tickets for a different performance?

  Absolutely. If you’re unable to attend your scheduled performance, subscriber can exchange their tickets free of charge. Single tickets holders can exchange their tickets for a nominal fee of $7 per ticket.  Tickets can only be exchanged for another performance of the same show.  You may request a ticket exchange through the Upcoming Performance page in your Theatre Calgary account or by calling our Box Office team at 403.294.7447, Monday through Friday, 9 a.m. to 5 p.m. MT.

  PLEASE NOTE: It’s important to contact us at least two (2) business days prior to the original performance. Exchanges are subject to ticket availability for the new date.  Ticket exchanges must be made within the production that they were purchased. 

  NOTE: As of August 1, our box office hours will be changing to:
  Tuesday to Saturday 10:00 am to 8:00 pm MT
  (closed Sundays and Mondays)

• Can I purchase a gift certificate or gift voucher for Theatre Calgary performances?

  Live theatre makes a great gift. Our gift vouchers come in any amount, never expire and can be used toward tickets for a single show or a subscription. Our helpful Box Office team can craft the perfect gift package for your needs.

  Please call our Box Office team at 403.294.7447, Monday through Friday, 9 a.m. to 5 p.m. MT, for details. 

  You can also purchase gift vouchers online

  NOTE: As of August 1, our box office hours will be changing to:
  Tuesday to Saturday 10:00 am to 8:00 pm MT
  (closed Sundays and Mondays)

• Are performances ever cancelled due to extreme weather or other events?

  Please consider the weather when planning your trip to the theatre. Shows are rarely cancelled. Unfortunately, we’re unable to exchange unused tickets if the show goes ahead as scheduled.

  In the unlikely event of a cancellation, we’ll contact you by email as soon as possible to make other arrangements. When you buy your tickets and/or subscription, please make sure we have your current email address on file.

  We’ll also post any cancellations on our website as well as on our Twitter, Instagram and Facebook.